Effective Date: October 22, 2024

1. Introduction

Welcome to the website of 30 Duke Street Ltd. (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

2. Company Information

• Legal Name: 30 Duke Street Ltd.
• Address: 1100-30 Duke Street West, Kitchener, ON N2H 4Y5
• Email: DCybalski@setman.ca
• Phone: 519-745-3137

3. Information We Collect

We collect the following types of information through our website:

• Personal Information:

  • Information necessary for tenant applications, similar to the Ontario Real Estate Association (OREA) forms. This may include your name, contact details, employment information, and other relevant data.
  • Information provided through contact forms and login credentials for tenant resources.

• Non-Personal Information:

  • Data collected automatically through Google Analytics and Facebook Pixel, such as browser type, device information, IP addresses, and usage data.

4. Methods of Data Collection

• Direct Collection:

  • Information you provide directly through forms on our website, including tenant applications, contact forms, and account registrations.

• Indirect Collection:

  • Data collected through third-party services like Google Analytics and Facebook Pixel to analyze website usage and performance.

5. Purpose of Data Collection

We use the collected information for the following purposes:

• Service Delivery: To showcase our condominium tower and facilitate tenant applications.
• Communication: To respond to inquiries and provide tenant resources and documentation.
• Improvement: To enhance user experience and website functionality through performance analysis.

6. Use of Cookies and Tracking Technologies

• Types of Cookies Used:

  • Essential Cookies: Necessary for the website to function properly.
  • Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Purpose: These cookies are used to ensure the smooth operation of our website and to analyze website performance.

• Managing Cookies: Users can manage their cookie preferences through their browser settings. Please note that disabling certain cookies may affect the functionality of the website.

7. Data Sharing and Disclosure

• Third-Party Services: We do not share your personal information with third parties, except for the use of Google Analytics and Facebook Pixel for website performance and marketing purposes.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to this Privacy Policy.

8. Data Security Measures

• Protection Protocols: We use Secure Sockets Layer (SSL) technology to encrypt data transmitted through our website. Access to user data is restricted to minimal staff members who require it to perform their duties.

• Breach Notification: In the unlikely event of a data breach, we will notify affected users as required by applicable laws.

9. Data Retention Policy

We retain your personal information for an undetermined period. While we do not have a specific deletion policy, you may request the deletion of your submitted information by contacting us using the details provided below.

10. International Data Transfers

We do not transfer your personal information internationally. All data is stored and processed within Canada.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. However, we do not proactively inform users of changes. It is your responsibility to review this Privacy Policy periodically for any updates.

13. User Rights and Choices

• Access and Correction: While users cannot directly access their data through the website, you may request access to your personal information by contacting us.

• Deletion: You can request the deletion of your submitted information by contacting us using the contact details provided below.

• Opt-Out: You may opt out of receiving communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

14. Additional Information

• Links to Other Sites: Our website contains links to external sites of other businesses near us. While we strive to link to reputable organizations, we are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any linked sites you visit.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: DCybalski@setman.ca
• Phone: 519-745-3137
• Address: 1100-30 Duke Street West, Kitchener, ON N2H 4Y5